shipment & returns
HEUTE delivers worldwide.
in the netherlands, shipping is free for orders over EUR 100. the delivery time is approximately 2 business days.
you will receive an email with a tracking number when your order is shipped.
you can return the purchased goods up to 14 days from the date of delivery of the order.
> make sure that the returned goods do not bear any signs of use or damage, and that they also contain the original tags and packaging.
> fill out the return form and place it in the package. in the absence of the form, the return procedure may be significantly longer.
> we reserve the right to refuse late returns and items found to be worn or damaged.
> we strongly recommend you to ship your returning package with a service that provides tracking + trace as we are not held responsible if your package gets lost on its way back to us.
we guarantee a refund of the entire amount using the same method that was chosen for placing the order. in the case of returning the goods, the shipping cost is covered by the customer.
address for shipping returns:
1057 HT amsterdam, the netherlands